No, you are welcome to self-refer (‘Book Now’).

As of October 2024, our fees are:

Individual sessions - $195

Couples sessions - $220

Sessions are 50 minutes long

Group sessions - Vary by programme

Professional supervision - $185 per hour

Out-of-hours appointments may be subject to an additional $15 surcharge.

Group/corporate sessions - Prices vary. Please submit an enquiry.

We are approved by ACC as a provider for Integrated Services for Sensitive Claims (ISSC) and Psychological Services. Referrals that meet the criteria will be funded by ACC.

We currently have limited availability, with spaces becoming available towards the end of 2024. Please enquire for more details.

Mondays, Wednesdays and Thursday (9am-3pm), as well as limited availability in the evenings and at weekends upon request. There is currently more availability and flexibility with online sessions rather than face-to-face.

Whakatipu Psychology offer both online sessions from the comfort of your home (via Zoom), as well as in-person at our cosy clinic. The address is Unit 6, 193 Glenda Drive, Frankton. This is accessible by public transport and there is free parking outside.

We try to be as flexible as possible when it comes to rescheduling or cancelling appointments. We appreciate that there can be extenuating circumstances outside of your control. Both online and in-person appointments can be cancelled or rescheduled up to 24 hours prior with no fee. There is a 50% fee if less than 24 hours is given. Cancellation fees may be waived under certain circumstances - please speak to your psychologist for more information. If your psychologist has to cancel or reschedule for any reason there will be no fee.

Sessions are 50 minutes long.

The number of sessions you need is an individualised decision and depends on a wide range of factors (such as the severity of the issue, your personal goals, your budget, etc). We usually suggest weekly or fortnightly sessions but are very flexible.

Yes, we are approved providers for ISSC (sensitive claims) and psychological services.

Possibly. It depends on the type of private health insurance policy that you have. We encourage you to speak with your private health insurance company before your first session.

Unfortunately, we do not currently offer services for under 18's although may do in future. We are happy to refer you on to other psychologists who may be able to help.

No, they are not currently available. This is something we will look into in future.

At Whakatipu Psychology we pride ourselves on our warm, compassionate style of therapy. However, we understand that different people have different needs, and it's important you feel comfortable with your psychologist. If you do not think they are the right fit for you, you can either raise it with them directly, or message via 'Book Now' to be referred to someone else. You are also completely free to stop attending or change providers whenever you like.

Your opinions are important to us and we welcome feedback. With your help, we can improve our service. We will respond to suggestions positively and promptly wherever we can.